Reporting bugs – Avigilon ACC Enterprise Version 5.2.2 User Manual
Page 183
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Reporting Bugs
If an error occurs in the Avigilon Control Center, you can contact Avigilon Technical Support at
To help diagnose your problem, the Avigilon Technical Support team may ask you to provide a System Bug
Report. The System Bug Report is a zip file generated by the Avigilon Control Center Client software that
contains the system log and error reports for each of the servers that you can access.
To generate a System Bug Report:
1. Select
> System Bug Report....
2. When the Download System Bug Report dialog box appears, click Download.
3. In the Save As dialog box, name the file and click Save.
4. Once the System Bug Report has downloaded successfully, click Close.
Reporting Bugs
183
- ACC Core Version 5.2.2 (113 pages)
- ACC Player Version 5.2.2 (42 pages)
- ACC Server Version 5.2 (42 pages)
- ACC Standard Version 5.2.2 (151 pages)
- ACC Virtual Matrix Version 5.2 (14 pages)
- ACC Gateway Version 5.2 (24 pages)
- ACC Core Web Version 5.2 (57 pages)
- ACC Enterprise Web Version 5.2 (90 pages)
- ACC Standard Web Version 5.2 (74 pages)
- ACC Gateway Web Version 5.2 (31 pages)
- ACC Mobile Version 1.4.0.2 for iOS (19 pages)
- ACC Mobile Version 1.4.0.2 for Android (21 pages)
- Access Control Manager - Professional (2 pages)
- Access Control Manager - Virtual (2 pages)
- Access Control Manager - Enterprise (2 pages)
- Access Control Manager - Alarm Monitoring (41 pages)
- Access Control Manager - Avigilon Workflow Guide (119 pages)
- Access Control Manager - Collaboration (36 pages)
- Access Control Manager - Identity Enrollment and Credentialing (60 pages)
- Access Control Manager - Legacy RedCloud Upgrade Path Instructions (3 pages)
- View (127 pages)
- Access Control Manager Integration (17 pages)
- AMAG Symmetry 7 Integration (18 pages)
- CommScope iPatch Integration (12 pages)
- DDS Amadeus Integration (10 pages)
- DSX Access Systems Integration (9 pages)
- DSX Access Systems Integration (10 pages)
- Gallagher Command Center 7 Integration (22 pages)
- Hirsch Velocity Integration (21 pages)
- Hirsch Velocity Integration (16 pages)
- Jacques IP Intercom Integration (11 pages)
- Lenel (Previously GE) Facility Commander Wnx Integration (16 pages)
- Lenel OnGuard to ACC Alarm Gateway Integration (12 pages)
- Lenel OnGuard Video & Event Viewer Integration (15 pages)
- Paxton Net2 Integration (15 pages)
- RS2 AccessIt Integration (7 pages)
- Software House CCURE 9000 Integration (16 pages)
- Stentofon AlphaCom Integration (14 pages)
- S2 NetBox Integration (9 pages)
- ACC Core Client Version 4.12 (134 pages)
- ACC Standard Client Version 4.12 (159 pages)
- ACC Enterprise Client Version 4.12 (214 pages)
- ACC Player Version 4.12 (49 pages)
- ACC Server Version 4.12 (50 pages)