CognitiveTPG DLXi User Manual
Page 319
T R O U B L E S H O O T I N G
• Cure: Each
command in a format will remain in effect
for the rest of the format or up to the next
commands where required.
STRING
or TEXT fonts do not work.
Cause: The memory area containing the
been unintentionally initialized, erasing the fonts. See the
command for more information.
• Cure: You will have to reload the fonts into nonvolatile RAM.
Contact the factory for assistance.
Printed bar codes will not scan.
Cause: The bar code block is located too near the label edge, or too
close to another label component.
• Cure: Redesign the label for better component positioning.
Cause: You are trying to encode characters that the selected bar
code type will not support.
• Cure: Use the information here and in the printer’s User’s
Guide to assure that you are following the rules of the selected bar
code symbology.
FILL_BOX
does not produce reversed (black to white) text as
expected.
Cause: The order of commands in the label format is incorrect.
• Cure: Rearrange the order of commands in the label format as
required.
must follow the commands that define the
label component you want to reverse.
The printer ignores some commands in the label format.
Cause: There is an illegitimate command in the label format. Some
printers interpret unknown commands as
commands.
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Revision F, January 2012, CognitiveTPG