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Printronix SL4M User Manual

Page 198

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198

Chapter

6

Diagnostics for E0xx, Bad NVM, or ILL NVM Errors

CUTTER FAULT

Jam or Cut Fail

Yes

1.

Cutter assembly is
not in the closed
position.

2.

Cutter option was
not able to
complete a full cut
cycle due to a jam.

3.

Cutter PCBA
detected current
overload and
opened circuit
breaker on cutter
PCBA.

1.

Place the cutter
assembly in the closed
position.

2.

Clear obstruction from
the cutter assembly.

3.

Insure media thickness
is within specification.

Wait a few minutes for
the cutter circuit breaker
to automatically reset.

Press (PAUSE) to
clear the fault message
and resume printing.

DO NOT PWR OFF
Copying QCMC to

Printer

XX%

Yes

The QCMC is copying
data to the printer.

Wait for the copy to complete
and the printer to reboot.

DO NOT PWR OFF

Saving Setup

To QCMC...

XX%

Yes

The printer is saving to
a QCMC cartridge.

Wait for the saving to
complete and the printer to
reboot.

DOWNLOADER ERROR
BEYOND XXMB EMC

Repeat Download

No

Printer contains an

XX MB EMC and the
firmware attempted to
access the EMC
beyond its limit.

NOTE:

XX represents
the number of
Megabytes.

Contact your authorized
service representative.

DOWNLOADER ERROR

EXT FLASH FULL

File Too Big

Yes

An attempt was made
to download to a Full
EMC.

Delete and optimize files.

DOWNLOADER ERROR

FLASH NOT ERASED

Repeat Download

Yes

The printer
encountered an error
trying to program flash
memory.

Try downloading again or
contact your authorized
service representative.

DOWNLOADER ERROR

FLASH WRITE #1

Repeat Download

No

A Flash Write to Main
Flash failed to
complete.

Try downloading again or
contact your authorized
service representative.

DOWNLOADER ERROR

FLASH WRITE #2

Repeat Download

No

A Flash Write to Main
Flash failed to
complete.

Try downloading again or
contact your authorized
service representative.

Table 15. Fault Messages

Displayed Message

Can User

Correct?

Explanation

Solution