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Printronix P8000 Series Cartridge Ribbon Printer User Manual

Page 325

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Printing a Hex Dump

325

SCS COMMAND

ERROR*

No

In the TN emulation, the
printer received undefined
control character (hex 40).

Contact your system
administrator.

SD CARD ERROR
Remove SD Card

Yes

The printer has been
powered up with a card in
the SD slot, but the card is
not functioning properly. The
card could be a compact
flash card or a non-
supported card.

Power down, reseat card, and
power up again. If error persists,
power down, remove card, and
try another card.

SDSC CARD

NOT SUPPORTED

Remove SD Card

Yes

The printer has been
powered up with an SDSC
card, and SDSC cards (< 4
GB) are not supported.

Power down, remove SD card,
and insert an SDHC card in the
printer.

SECURITY
VIOLATION*

No

Security code of PAL on
controller board does not
match code of firmware on
the controller board.

Contact your authorized service

representative.

1

SECURITY KEY NOT
DETECTED

No

The security key is not
present or has failed.

Contact your authorized service

representative.

1

SF ERROR

No

Structured Field Error.
Application software has
violated structured data field
parameters.

Not a printer problem. Have the
system administrator correct
applications data or
configuration.

SHUTTLE STALL

Yes

The shuttle is not moving.

Set the platen lever to match the
thickness of paper, but not too
tightly. Check and adjust the
platen gap. Inspect the ribbon
mask for deformation that snags
and interferes with shuttle
movement. If fault source is not
apparent, contact your
authorized service

representative.

1

SPX FOUND, ERROR:

KEY NOT DETECTED

No

The controller board does
not have a security key.

Contact your authorized service

representative.

1

SPX NOT NEEDED

OPTIONS ENABLED

No

The user has attempted to
use the SPX to turn on
printer options that are
already enabled.

Contact your authorized service

representative.

1

SYS R/T ERROR

No

Software issue.

Contact your authorized service

representative.

1

Table 24. LCD Message Troubleshooting Table (H-Series)

Displayed Message

Can User

Correct?

Explanation

Solution