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Chapter 8 – Printronix P8000 Series Cartridge Ribbon Printer User Manual

Page 318

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318

Chapter

8

Fault Messages (H-Series with Numerical Prefix)

B12 ERROR:
PROGRAM MISSING*

Yes

The printer does not see a
program in flash memory.

There is no program in printer
memory. Download printer
firmware again.

B13 ERROR: NOT
COMPATIBLE*

No

Attempting to download a
program that is not
compatible with the printer.

Cycle power to see if the
message clears, if not, contact
your authorized service

representative.

1

B20 STATUS :00%
DOWNLOAD MODE

No

Status message informing
the operator that software is
being downloaded.
Percentage figure indicates
approximate amount loaded
into the printer.

No action is required.

B21 STATUS:
PRINTER RESET

No

Status message informing
the operator that the printer
is undergoing a system
reset.

No action is required.

B22 ERROR:
DECOMPRESS SIZE*

No

FLASH memory has not
passed boot initialization
tests.

Cycle power to see if the
message clears, if not, contact
your authorized service

representative.

1

B23 ERROR:
DECOMPRESS
CKSUM*

No

FLASH memory has not
passed boot initialization
tests.

Cycle power to see if the
message clears, if not, contact
your authorized service

representative.

1

B30 STATUS:
INITIALIZING...

N/A

Status message: the printer
is running its initialization
routines after startup and
successful memory tests.

No action is required.

B50 STATUS:

PANEL CODE BAD

No

Saved version of Panel
Code is corrupt.

Reload released Firmware.

B51 STATUS: XX%
LOADING...

No

Status message: printer
boot-up routines are loading
printer system software into
flash memory and SDRAM.

No action required.

Table 24. LCD Message Troubleshooting Table (H-Series)

Displayed Message

Can User

Correct?

Explanation

Solution