Contact information, Printronix customer support center, Printronix supplies department – Printronix P8000 Series Cartridge Ribbon Printer User Manual
Page 17
Printronix Customer Support Center
17
Contact Information
Printronix Customer Support Center
IMPORTANT
Please have the following information available prior to calling the
Printronix Customer Support Center:
•
Model number
•
Serial number (located on the back of the printer)
•
Installed options (i.e., interface and host type if applicable to the problem)
•
Configuration printout (Press
CONFIG
on the control panel, then press
ENTER
)
•
Network test page if Ethernet is enabled.
•
Is the problem with a new install or an existing printer?
•
Description of the problem (be specific)
•
Good and bad samples that clearly show the problem (faxing or emailing
of these samples may be required)
Americas
(714) 368-2686
Europe, Middle East, and Africa
(31) 24 6489 311
Asia Pacific
(65) 6548 4114
China
(86) 800-999-6836
Printronix Supplies Department
Contact the Printronix Supplies Department for genuine Printronix supplies.
Americas
(800) 733-1900
Europe, Middle East, and Africa
(33) 1 46 25 19 07
Asia Pacific
(65) 6548 4116
or (65) 6548 4132
China
(86) 400-886-5598
India
(800) 102-7869