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Printronix P8000 Series Cartridge Ribbon Printer User Manual

Page 319

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Printing a Hex Dump

319

BAD NVM CALL 1
BAD NVM CALL 2
BAD NVM CALL 3
BAD NVM CALL 4
BAD NVM CALL A

Yes

Printer firmware code error
with the Novram module that
stores configurations and
statistics.

1.

Cycle power. Run the print
job again. If the message
appears, load the latest
emulation software.

2.

Cycle power. Run the print
job again. If the message
appears again, record the
exact display message and
follow the instructions on
page 290, “Diagnostics for
EXX, BAD NVM, or ILL
NVM Errors”, a
nd contact
your authorized service
representative.

1

Bxx ERROR: NO
DOWNLOADER
FOUND

No

No Downloader was found
while downloading a file.

Reload released Firmware.

CATASTROPHIC
ERROR

No

Fatal error in printer.

Contact your authorized
customer service

representative.

1

CLEARING
PROGRAM FROM
FLASH

No

Status message: emulation
software successfully loaded
into printer RAM and the
checksum matched. The old
program is now being
deleted from flash memory.

No action is required.

D50 Status

UPGRADING PANEL

No

Status message: The printer
is upgrading the panel,
where %XX represents the
percentage completed.

No action is required.

D51 Status %XX

Programming...

No

Status message: The printer
is loading firmware, where
%XX represents the
percentage completed.

No action is required.

DIAGNOSTIC
PASSED

No

Status message: the printer
passed its memory and
hardware initialization tests.

No action is required.

DO NOT POWER OFF

No

Status message: The printer
is performing an operation
that must be completed
before you can cycle power.

No action is required, but do not
power off the printer until the
operation is complete.

Table 24. LCD Message Troubleshooting Table (H-Series)

Displayed Message

Can User

Correct?

Explanation

Solution

Fault Messages (H-Series with Numerical Prefix)