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Printronix P8000 Series Cartridge Ribbon Printer User Manual

Page 311

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Printing a Hex Dump

311

Table 24. LCD Message Troubleshooting Table (H-Series)

Displayed Message

Can User

Correct?

Explanation

Solution

000:SHUTTLE TYPE
NOT SUPPORTED*

No

The shuttle type was not
detected at power-up or the
shuttle installed in the printer
is not supported by the
firmware.

Contact your authorized service

representative.

1

104:POWER SUPPLY
HOT

Yes

Power supply sensors report
high temperatures.

Check printer environment. If hot
or dusty, relocate printer.
Contact your authorized service
representative if this occurs

frequently.

1

105:PRINTER HOT

Yes

This message indicates
internal temperatures of 80°
Celsius or higher (176°
Fahrenheit).

Check printer environment. If hot
or dusty, relocate printer.
Contact your authorized service
representative if this occurs

frequently.

1

401:BUFFER
OVERRUN

Yes

The print buffer has
overflowed on a serial
interface. The printed output
may contain random *
(asterisk) characters. Make
a configuration printout.

Verify that the printer matches
the host serial interface
configuration settings for Data
Protocol, Baud Rate, Data Bits,
Stop Bits, Parity, Data Terminal
Ready, and Request to Send.
Set printer serial interface
parameters to match those of
the host.

402:CLEAR PAPER
JAM

Yes

No paper motion.

Clear jam and reload paper. If
this message recurs, contact
your authorized service

representative.

1

403:CLOSE PLATEN

Yes

The platen lever is open.

Close the platen lever.

409:FRAMING ERROR

Yes

The printed output may
contain random !
(exclamation point)
characters.

Make a configuration printout.
Set printer serial interface
parameters to match host
configuration settings for Data
Protocol, Baud Rate, Data Bits,
Stop Bits, Parity, Data Terminal
Ready, and Request to Send.

410:LOAD PAPER

Yes

Printer is out of paper.

Load paper and press

CLEAR

.

411:PARITY ERROR

Yes

The printed output may
contain a random ?
(question mark) characters.

Check your printer serial
interface parameter settings; if
necessary, adjust them so that
they match the settings of the
attached host.

Fault Messages (H-Series with Numerical Prefix)