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Obtaining technical information – TROY Group MICR_IRD 9000 1UP MICR Printing Solutions User’s Guide User Manual

Page 89

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Section 4

Using the TROY Printer Utility

MICR Solutions User’s Guide -- Document #50-70341-001 Rev. F

4-42

Obtaining
Technical
Information

The TROY Printer Utility provides several help screens to guide you through the TROY MICR printing solutions
features and functions. TROY technical support is available to assist you with any questions concerning the
setup, operation and maintenance of your MICR printing system. Specific system information about your MICR
printer configuration is also available through the TROY Printer Utility. You are also encouraged to visit the
TROY Web site for information on the latest TROY products, and for ordering MICR toner and other printing
supplies.

T

O VIEW TECHNICAL SUPPORT INFORMATION

:

From the Main Window, click on Help, and then click on Technical Support to view the TROY Technical
Support HTML page for telephone numbers and hours of business.


T

O VIEW INFORMATION ON THE TROY WEB SITE

:

From the Main Window, click on Help, and then click on TROY on the Web to access the TROY web site. Click
on the Services and Support button at the top of the web page to view the available topics. You can access the
TROY Web site directly at

http://www.troygroup.com

.


T

O VIEW ON

-

SCREEN HELP FOR THE TROY PRINTER UTILITY

:

From the Main Window, click on Help, and then click on TROY Printer Utility Help F1 to view the Printer
Utility help documents. You can press the F1 key at any time while using the TROY Printer Utility to access the
help screens.


T

O VIEW INFORMATION ABOUT THE PRINTER UTILITY

:

From the Main Window, click on Help, and then click on About to view the version level and other information
about the TROY Printer Utility.


T

O VIEW SYSTEM INFORMATION

:

From the Main Window, click on Help, and then click on System Information to view the version level and other
information about your computer and printer's hardware and software environment.