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Off-line maintenance utility, Starting the off-line maintenance utility – NEC Express 5800/230Eh User Manual

Page 204

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8-28 Troubleshooting

OFF-LINE MAINTENANCE UTILITY

The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable
to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance
Utility can be used.

IMPORTANT:

„

The Off-line Maintenance Utility is intended for use of your service
representative. The NEC EXPRESSBUILDER CD-ROM and the
Off-line Maintenance Utility Bootable FD you have created contain
a file that describes operation of the utility, but do not attempt to use
the utility by yourself. Contact your service representative and
follow instructions.

„

Starting the Off-line Maintenance Utility disables any access from a
client to the server.

Starting the Off-line Maintenance Utility

The Off-line Maintenance Utility may be started in the following ways.

„

From the CD-ROM
Set the NEC EXPRESSBUILDER CD-ROM in the DVD-ROM drive and reboot the
system.

After the menu is displayed on the screen, select "Tools" - "Off-line Maintenance Utility".

The Off-line Maintenance Utility program starts from the CD-ROM.

„

From the floppy disk (by using an external floppy disk drive)
Set the Off-line Maintenance Utility Bootable FD in the floppy disk drive and reboot the
system.

The Off-line Maintenance Utility program starts from the boot disk.

The Off-line Maintenance Utility Bootable FD is created by selecting "Tools" - "Create
Support FD" on the NEC EXPRESSBUILDER.

„

Manual start (by pressing F4)
When the Off-line Maintenance Utility is installed, press F4 while the start-up screen of
the server is on screen. The Off-line Maintenance Utility starts from the hard disk drive.