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NEC Express 5800/230Eh User Manual

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Chapter 8 Troubleshooting ........................................................................................... 8-1

System Viewers ............................................................................................................................8-2
Lamps ...........................................................................................................................................8-3

POWER/SLEEP Lamp.............................................................................................................8-4
Access Lamps...........................................................................................................................8-4
DISK Access Lamp ..................................................................................................................8-4
LINK/ACT Lamp.....................................................................................................................8-4
1000/100/10 Lamp ...................................................................................................................8-5
100/10 Lamp ............................................................................................................................8-5
Hard Disk Drive Lamp.............................................................................................................8-5

Error Messages .............................................................................................................................8-7

Error Messages after Power-on ................................................................................................8-7
POST Error Messages ..............................................................................................................8-8
Beep Codes.............................................................................................................................8-11

Solving Problems........................................................................................................................8-12

Problems with NEC Express Server.......................................................................................8-12
Problems with Windows Server 2003 x64 Editions ...............................................................8-16
Problems with Windows Server 2003 R2...............................................................................8-17
Problems with Windows Server 2003 ....................................................................................8-18
Problems with NEC EXPRESSBUILDER ............................................................................8-21
Problems with Express Setup .................................................................................................8-22
Problems with Disk Array Configuration...............................................................................8-25
Problems with Master Control Menu .....................................................................................8-26
Collecting Event Log .............................................................................................................8-26
Collect Configuration Information .........................................................................................8-27
Collecting Dr. Watson Diagnostic Information ......................................................................8-27
Memory Dump .......................................................................................................................8-27

Off-line Maintenance Utility ......................................................................................................8-28

Starting the Off-line Maintenance Utility...............................................................................8-28
Features of Off-line Maintenance Utility ...............................................................................8-29

Resetting the Server....................................................................................................................8-30
Forced Shutdown........................................................................................................................8-30

Chapter 9 Upgrading Your Server ................................................................................ 9-1

Safety Notes..................................................................................................................................9-2
Static Precautions .........................................................................................................................9-3
Preparing for Installation and Removal ........................................................................................9-4
Installation or Removal Procedure ...............................................................................................9-5

Left Side Cover ........................................................................................................................9-5
Front Mask ...............................................................................................................................9-8
3.5-inch Hard Disk Drive (SAS Model).................................................................................9-10
3.5-inch Hard Disk Drive (SATA Model)...............................................................................9-17
PCI Board...............................................................................................................................9-23
DIMM ....................................................................................................................................9-33
Processor (CPU).....................................................................................................................9-42
File Device .............................................................................................................................9-48
Additional HDD Cage............................................................................................................9-54