Printout problems – Epson WorkForce AL-MX300DN User Manual
Page 249
Smudges appear in printouts
Clean the document table. For details, see “Cleaning the document table and the exposure window for
Auto Document Feeder” on page 201.
The image of the received data is divided or reduced
Check if the size of the paper being output matches the size of the received data.
Sender information is not printed
Try one or more of the following solutions.
❏ Check if Print Sender Info is set to On. For details, see “Transmission Settings” on
❏ Register your name and number in Personal Settings. For details, see “Basic Settings” on
Time setting is incorrect
The time setting may be reset if the printer’s power remains off for a long time. Set the time again in
Time Setting
in Setup Menu. See “Setup Menu” on page 131 for instructions.
Printout problems
Faxes are not printing or are printing incorrectly
Make sure there is media in the MP tray or the paper cassette. If there is no media, load the MP tray or
the paper cassette. Any faxes received while the input tray is empty are stored in memory and will print
out once the tray has been refilled.
AL-MX300 Series User's Guide
Troubleshooting 249