Epson WorkForce AL-MX300DN - Manual (Page 230)

The printed image is light or faint
Cause What to do
Your paper may be moist or damp. Do not store your paper in a humid or damp environment.
Cover B may not be closed securely. Open cover B, hold both ends of it, and then close again.
The Toner Save mode may be on. Turn off the Toner Save mode using the printer driver or the
printer’s control panel menus.
For Windows users, on the Basic Settings tab in the printer driver,
click Advanced and select the More Settings button. Then
deselect the Toner Save check box.
The Density setting may be too light. In the printer driver, click Extended Settings on the Optional
Settings tab, and then darken the Density setting.
The Density setting may be set too light in the Printing
Menu. Increase the value within the setting range (1 to 5) of Density. See
“Printing Menu” on page 142 for detail.
The paper type setting may not be appropriate for the
loaded paper. Set the appropriate paper type in the printer driver.
Adjust the TR settings in the Printer Adjust Menu. See“Printer
Adjust Menu” on page 163 for details.
There may be a temporary problem with the toner or
developer. Try to perform Dev Refresh or Toner Refresh in the Printer
Adjust Menu
. Note that Toner Refresh consumes the toner.
See “Printer Adjust Menu” on page 163 for details.
The toner cartridge may be near the end of its service
life. If the message on the LCD panel or in EPSON Status Monitor
indicates that the toner cartridge is near the end of its service life,
replace the toner cartridge. See “Replacing Consumable
Products/Maintenance Parts” on page 193.
For Windows users, you can also check the remaining service life
of the toner cartridge by looking at the Basic Settings tab in the
printer driver.
There may be a problem with the photoconductor unit. Replace the photoconductor unit. See “Replacing Consumable
Products/Maintenance Parts” on page 193.
The non-printed side of the page is dirty
Cause What to do
Toner may have spilled onto the paper feed path. Clean internal printer components by printing three pages with
only one character per page.
Printing was made right after the paper jam. Make a few one-sided printouts.
AL-MX300 Series User's Guide
Troubleshooting 230