SMA Sunny Data Control V.5.0 - Manual (Page 149)

Troubleshooting SMA Technologie AG
Technical Description SDC-TEN081450 151
14. 2 Java Applet Error Messages
No. Error description Cause
1 "Solar server is down! Please try
again later! (x)“ • 1: The Internet function in Sunny Data Control is not
activated, or either the application or the SDC agent
has not been started. The numeric character which
follows the error message indicates the exact cause
of the error:
• 2: The specified server alias name in the applet
parameter ServerAlias is unknown to the SDC agent.
• 4: The Internet function in Sunny Data Control is
deactivated.
2 "Connection to solar server lost!
Please try again later!“ • Either the SDC agent or Sunny Data Control was
stopped while a connection to the applet was in
place.
3 "Too many users or solar server
is down! Please try again later!“ • The maximum number of connections between the
Java applet and the SDC agent has been exceeded.
4 "Unable to connect! Probably
there are firewall problems!“ • The Java applet could not establish a connection to
the SDC agent. This is possibly due to a firewall on
the client side.