Measurement Computing LogBook Series - Manual (Page 120)

7-18 Using Modems and the Upload Scheduler 958896 LogBook User’s Manual
Frequently Asked Questions
Q: I’ve tried to attach the Logbook after configuring the Serial Port Fixed Baud Rate Setup for the device:
LogBook Serial Fixed. It did not connect. What should I do?
A: Try the following:
(a) Turn OFF the LogBook, then restart it to initialize the configuration.
(b) Verify that the proper RS232 cable is connected.
(c) Verify that the configuration in the LogBook Control Panel Applet matches that of the
configuration downloaded to the LogBook.
(d) Verify that the Serial Ports (on both the LogBook and on the PC) work.
Q: I’ve tried to attach the Logbook after configuring the Serial Port Fixed Baud Rate Setup for the device:
LogBook Modem. It did not connect. What should I do?
A: Try the following:
(a) Turn OFF the LogBook, then restart it to initialize the configuration.
(b) Verify that the proper 9-pin cable is connected to the LogBook from the modem.
(c) Verify that the proper 9-pin cable is connected to the PC from the modem.
(d) Verify that the modem is connected to the intended hardware, e.g. LogBook/PC, remote/receiver.
(e) Verify that the configuration in the LogBook Control Panel Applet matches that of the
configuration downloaded to the LogBook.
(f) Verify that the Serial Ports (on both the LogBook and on the PC) work.