Gasboy Atlas Fuel Systems Owner Manual - Manual (Page 57)

MDE-4363F Atlas™ Fuel Systems Owner’s Manual · September 2011 Page 53
Preparing for Servicing the Pumps/Dispensers The Atlas Fuel System
Call Gasboy First
Before calling an ASC, call the Gasboy Help Desk at 1-800-444-5529. The Help Desk may be
able to resolve the issue for you. If you have a service maintenance contract with Gasboy, you
may contact the Help Desk first.
Service Preparation
Use a Gasboy-trained ASC to efficiently service and maintain your Gasboy pumps/dispensers.
Gasboy trains and certifies ASCs to service and maintain Gasboy pumps/dispensers in a safe
manner.
Before Calling for Service
Perform the following tasks before you call for service:
• Obtain complete information from the station personnel about the problem.
• Confirm that the tank has fuel.
• Confirm that the power, pump lights, and circuit breakers are on.
• Record Error Codes that may exist on the Main Display (Electronic Units only).
• Ensure that you know the unit model number and serial number. For details, refer to
“Understanding Date Codes” on page 11 .
Description of Problem
Provide the ASC with a complete problem description including all symptoms. Give the
serviceman complete and accurate information. This ensures faster repairs and keeps
downtime costs to a minimum.
Warranty Service
All warranty service must be performed by an ASC. Failure to use an ASC to perform
warranty service could result in loss of warranty coverage.
Replacement Parts
Use only genuine Gasboy replacement parts and retrofit kits on your pump/dispenser.
Non-Gasboy replacement parts may create safety hazards and violate local
regulations. Non-Gasboy replacement parts could also affect the pump/dispenser’s
performance, reliability, and warranty.
Use of non-Gasboy replacement parts could create a hazardous condition, such as
fire, explosion, or electrical shock.
Only use Gasboy replacement parts and retrofit kits.
WARNING