2 product repair – Artesyn ATCA-9405 Installation and Use (May 2014) User Manual
Page 57
Setup
ATCA-9405 Installation and Use (6806800M71G)
57
2.5.2
Product Repair
If you plan to return the board to Artesyn Embedded Technologies for service, visit
to obtain a Return Merchandise Authorization (RMA) number.
List the items that you are returning and the board serial number, plus your purchase order
number and billing information if your ATCA-9405 hardware is out of warranty. Contact our
Test and Repair Services Department for any warranty questions. If you return the board, be
sure to enclose it in an antistatic bag, such as the one in which it was originally shipped.
Put the RMA number on the outside of the package so that we can handle your problem
efficiently. Our service department cannot accept material received without an RMA number.