Dukane DPC II Plus 9001:2000 - Manual (Page 189)

Dukane ISO
ISO CERTIFICATION
Dukane chose to become ISO 9001:2000 cer-
tified in order to demonstrate to our customers
our continuing commitment to being a quality
vendor. By passing its audit, Dukane can as-
sure you that we have in place a well–defined
and systematic approach to quality design,
manufacturing, delivery and service. This cer-
tificate reinforces Dukane's status as a quality
vendor of technology and products.
To achieve ISO 9001:2000 certification, you
must prove to one of the quality system regis-
trar groups that you meet three requirements:
1. Leadership
2. Involvement
3. Quality in Line Organizations and Quality
System Infrastructure.
The ISO 9001:2000 standard establishes a mini-
mum requirement for these requirements and
starts transitioning the company from a traditional
inspection–oriented quality system to one based
on partnership for continuous improvement. This
concept is key in that Dukane no longer focuses
on inspection, but on individual processes.
Dukane's quality management system is based
on the following three objectives:
1. Customer oriented quality. The aim is to
improve customer satisfaction.
2. Quality is determined by people. The aim
is to improve the internal organization and
cooperation between staff members.
3. Quality is a continuous improvement. The
aim is to continuously improve the internal
organization and the competitive position.
Dukane products are manufactured in ISO
registered facilities
ISO 9001:2000
C E R T I F I E D