Bio-Rad Bio-Plex Software® Upgrades and Conversions - Manual (Page 245)

Reporting Problems to Bio-Rad
233
Reporting Problems to Bio-Rad
Included in your Bio-Plex Manager installation is a program called Solobug.
You can use this program to request features and design changes, or report
noncritical problems.
NOTE: For critical problems, contact Bio-Rad Technical Support at the
numbers listed on the inside front cover of this manual.
To use Solobug, select Solobug from the Start menu, enter your information
and a description of the request in the Solobug window, and click Save. This
will create a report that you can attach to an email and send to Bio-Rad.
Please send your Solobug files to Bio-Rad at:
[email protected] (in the U.S.)
[email protected] (International)
BioPlex_6.book Page 233 Friday, September 23, 2011 11:55 AM