Unitec POS4000/V2-Wash Select II - Manual (Page 98)

P O S 4 0 0 0
Document Number: POS4007 72
Document Title: POS4000/V2 WSII Operations Manual
If the code is valid, the date/time it was issued and the features associated with it are printed. If
the code has been used, the date/time it was redeemed is printed. If the code was previously
canceled (using the void code command), the date/time that it was canceled is printed. If the
code is not found in memory, the date and time of the oldest valid and used codes currently held
in memory will be printed.
Note that fleet account codes will not be validated by this function for the security of those
accounts.
Note that with a multiple-console configuration that codes can be checked at either the master
console or the console the code was generated from (console connected to the Extpos).
Possible conditions if code not found:
• Issue date on ticket older than oldest valid code: Ticket may or may not have been used
(can not determine). If ticket is older than code age warning on ticket, note that to the
customer.
• Issue date on ticket younger than oldest valid code but older than oldest used code:
• Ticket was used but has since rolled out of the used code database
Example to check code 123450:
[CMD]
[CHECK CODE]
[1][2][3][4][5]
(0 is optional)
[ENTER]
5.5 Voiding a Customer Code
Carwash codes can be voided prior to use. Once a code has been voided, it will not activate the
carwash. To void a code, press the [CMD] key followed by the [VOID CODE] key. The console
will prompt for password 1, followed by the code number to be voided. If the code is valid,
several things will occur:
• The code is removed from the valid code memory.
• A void code ticket will be printed. The cashier should sign this ticket and save it with the
original ticket for use in the shift closeout audit.
• The number of codes voided is listed on the Accounting Report in the Codes Void
section.
• The dollar value of the ticket will be added to the void ticket account (this account is
printed in the audit report as Sales Refunds in the Register Summary section).
If the code is not valid, a message will be printed indicating this.
Note:
In a multiple-console configuration, codes can be voided at either the master console or
at the console the code was generated from (console connected to the Extpos).
Example to void code 123450:
[CMD]
[VOID CODE]
(Unit prompts for password 1)