Metrohm 789 Robotic Sample Processor XL - Manual (Page 170)

6.4 Warranty and conformity
162 Metrohm Sample Processor, Annex
6.4 Warranty and conformity
6.4.1 Warranty (guarantee)
Metrohm guarantees that the deliveries and services it provides are free
from material, design or manufacturing errors. The warranty period is 36
months from the day of delivery; for day and night operation it is 18
months. The warranty remains valid on condition that the service is pro-
vided by an authorized Metrohm service organization.
Glass breakage is excluded from the warranty for electrodes and other
glassware. The warranty for the accuracy corresponds to the technical
specifications given in the 'Instructions for Use' of the instrument. For
components from third parties that make up a considerable part of our
instrument, the manufacturer's warranty provisions apply. Warranty
claims cannot be pursued if the Customer has not complied with the
obligations to make payment on time.
During the warranty period Metrohm undertakes, at its own choice, to
either repair at its own premises, free of charge, any instruments that
can be shown to be faulty or to replace them. Transport costs are to the
Customer's account.
Faults arising from circumstances that are not the responsibility of
Metrohm, such as improper storage or improper use, etc. are expressly
excluded from the warranty.