Apple Final Cut Express HD - Manual (Page 1070)

1070 Part XIII Appendixes
Solutions to Common Problems
The following section describes common problems and solutions in
Final Cut Express HD.
Problems With Video Devices
Your camcorder or deck is not recognized.
 Make sure your device control cable or FireWire cable is properly connected and
plugged in all the way.
 Verify that the camcorder is set to VCR mode.
 Make sure the Easy Setup with the appropriate protocol for your device is selected.
 Quit Final Cut Express HD, shut down your computer, turn your camcorder or deck
off and on, then restart your computer.
Problems During Playback
Video is not visible on an external NTSC or PAL monitor.
 Make sure your cables are properly connected from the DV device to your computer
and from the DV device to the NTSC or PAL monitor.
 If you’re viewing your video on a camcorder that’s connected to your computer’s
FireWire port, make sure the camcorder is set to VCR mode.
 Close the Capture window if it’s open.
 If you’re outputting to a DV device, make sure that the clip you’re viewing is a DV
compressed clip. Choose Edit > Item Properties and make sure the Compressor
setting is the DV-NTSC or DV-PAL codec.
Your external NTSC or PAL monitor is displaying an orange frame with the message
“Video card not supported for RT Effects, it may have insufficient video memory or
be an unsupported type.”
 Make sure the monitor displaying the Viewer and Canvas is connected to a video
graphics card that’s compatible with Final Cut Express HD.