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2 general problems of printing – Konica Minolta BIZHUB PRO 1050 User Manual

Page 326

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12

Troubleshooting

12-2

bizhub PRO 1050

12.2

General Problems of Printing

The Print Controller does not respond to the Print command.

1

Check that the printing system is selected as the current printer.

-

The printing system must be selected as the current printer on Win-
dows before printing.

2

Check that the power switch of the copier is turned on.

3

Print the Test Page from Windows/Macintosh.

-

When you cannot print a job from an application even though you
can print a test print, contact a system administrator or a service
representative.

4

If the message "Error" is displayed, check that the control panel is in
copy mode, not scanner mode.

Cannot select any media other than [Plain paper] from [Media].

1

For the PCL6 Driver, select [Restore Defaults] from the [Paper] tab or
[Cover] tab to restore the default setting.

2

Set [Paper Source] to a setting other than [Auto Select].

A message requesting a paper size you did not specify is displayed.

1

Cancel the job to change the paper size in the "Page (Paper) Setup" di-
alog on your application.

2

Touch and select the desired size displayed in the paper sizes area of
the control panel, then press [START]. The forced output will start.

You cannot print the test print.

1

Check the LCD of the main body printer control panel.

-

When "Ready to copy" is displayed on the LCD, go to Step 3.

-

When a diagnostic message or an error message is displayed on
the LCD, refer to the operating manual of the main body printer
(copier).

-

When the LCD is blank, go to Step 2.

2

Press [POWER SAVER ON/OFF] on the control panel.

-

When the main body printer is used in the Power Save mode, press
this switch to show the LCD in the Display mode.

3

Try to make a copy.