HP NetStorage 6000 - Manual (Page 173)

Troubleshooting and Error Codes
UPS Troubleshooting
E-8
UPS Troubleshooting
Not HP Supplied. The following UPS troubleshooting information is provided for your
convenience. Please contact APC directly if you have questions (model number APC Smart-UPS
2200). See your UPS manual for contact information.
Problem Possible Cause Solution
UPS will not turn on. UPS input circuit
breaker tripped.
Reduce the load on the UPS by unplugging
equipment and reset the circuit breaker by pressing
the plunger back in.
Very low or no utility
voltage. Check the AC power supply to the UPS with a table
lamp and if the lamp is dim, have the voltage checked.
UPS will not turn on
or off. Computer interface or
accessory problem. Disconnect the computer interface or accessory. If the
UPS now works normally, check the interface cables,
the computer and attached accessories.
UPS operates on
battery even though
normal line voltage is
thought to exist. UPS input circuit
breaker tripped. Reduce the load on the UPS by unplugging
equipment and reset the circuit breaker by pressing
the plunger back in.
Very high, low or
distorted line voltage. Test the input voltage with the utility voltage display.
Inexpensive fuel powered generators can distort the
voltage. If acceptable to the load, reduce the UPS
sensitivity.
UPS beeps
occasionally. Normal UPS
operation. None.
UPS does not provide
expected back-up
time. UPS battery is weak
due to recent outage
or is near the end of
its service life. Charge the battery. The UPS batteries require
charging after an extended power outage.
UPS is overloaded Check the UPS load display. Unplug the less
important equipment, such as a printer.
Front panel indicates
flash sequentially. UPS has been
shutdown by remote
control. None.
All indicators are lit
and the UPS emits a
constant tone. Internal UPS fault. Do not attempt to use the UPS. Turn the UPS off and
have it serviced immediately.