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HP NetStorage 6000 User Manual

Page 170

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Troubleshooting and Error Codes
Browser Issues

E-5

The NetStorage web
interface pages are not
displaying correctly in
Internet Explorer.

Microsoft’s Internet Explorer/Java Virtual
Machine may not have been installed properly. If
this is the case, Java applets will not run
properly. See Microsoft Knowledge Base article
Q168806. In particular, pay attention to where
the registry entry

HKEY_LOCAL_MACHINE\SOFTWARE\Microso

ft\Code Store Database\Global

Namespace\Java

Packages\com\ms\lang\Path

refers to.

Copying the correct file to the file referred to by
the registry fixes the problem. The correct file is
generally in the directory referred to by the
registry and is about 5 to 6 megabytes in size.

The NetStorage web
interface in Netscape is
small and unreadable
on my HP-UX machine.

1 Change the browser fonts from HP fonts to Sun

fonts to improve the interface appearance. To
do this, set the environment variable
MOZILLA_JAVA_FONT_PROPERTIES to
$MOZILLA_HOME/java/classes/sun. If this
doesn’t help, try option 2.

2 You need to change your font settings in the

browser. Select Edit > Preferences >
Appearance > Fonts
and click Use my default
fonts
. This overrides document-specified fonts.
You may also need to increase the font size
(select View > Increase Font).

The NetStorage web
interface pages are not
displaying on my HP-
UX machine.

The README file for Netscape Navigator on
UNIX tells you to set the CLASSPATH
environment variable to include the path to the
Java jar file. However, the web interface pages
will not display correctly. Set the CLASSPATH
environment variable to exclude the path to the
Java jar file.

Problem

Solution