beautypg.com

2 lost ilo connectivity, 3 hp sum errors, 7 troubleshooting interconnects – HP OneView User Manual

Page 230: 1 interconnect edit is unsuccessful, 2 interconnect modules are in maintenance state, 8 troubleshooting licensing, Interconnects, Licensing

background image

29.6.2 Lost iLO connectivity

Possible cause and recommendation

Symptom

Reset the server to restore network connectivity to the server's management processor and
update the firmware again.

Connection error

29.6.3 HP SUM errors

Possible cause and recommendation

Symptom

Restart the appliance

and update the firmware again.

Unable to remove the
firmware upgrade log
files

Update the firmware again.

Unable to initiate the
firmware update
request

29.7 Troubleshooting interconnects

29.7.1 Interconnect edit is unsuccessful

Possible cause and recommendation

Symptom

If interconnect edit is unsuccessful:

1.

Verify that the prerequisites listed in the online help are met.

2.

Follow the instructions provided by any notification message.

When the interconnect has been edited successfully, a notification will display in the banner
at the top of the screen, and the desired port setting and port status will be displayed.

Notification that
modifying an
interconnect was
unsuccessful

29.7.2 Interconnect modules are in Maintenance state

Possible cause and recommendation

Symptom

There is an OA credential caching issue if interconnect modules report their state as
Maintenance

.

If interconnect modules are in the Maintenance state:

You have to re-add the enclosure.

1.

From the main menu, select Enclosures

→Add.

2.

Provide the enclosure information (IP/FQDN, Administrator account and password), and
click the Add button.

This will initiate rediscovery of the enclosure and its components.

Interconnect modules
are in the
Maintenance state

29.8 Troubleshooting licensing

29.8.1 Restore a license key that has been erased from an enclosure OA

If you perform a factory reset on an enclosure, any license embedded on the OA is erased, and
you must manually retrieve and re-add the license key.

230 Troubleshooting