HP StorageWorks 500 Modular Smart Array - Manual (Page 98)

Display Messages
C-6 HP StorageWorks Modular Smart Array 500 System User Guide
Table C-1: Display Messages continued
Message Type Description Action
44 REDUNDANCY
FAILED MISMATCH
HARDWARE Error Both array controllers
must contain the same
hardware for them to
successfully enter
redundant mode. The
current array controllers
do not contain the same
hardware, possibly
because one has an
attached fibre daughter
card and the other does
not. If the MSA500 system is
currently involved in host
I/O:
1. Remove the standby
array controller.
2. Add or replace the fibre
daughter card as
needed.
3. Wait 10 seconds.
4. Reinstall the controller,
and be sure that it
seats fully in the
chassis.
If this action does not solve
the problem, wait until
downtime is available and
do the following:
1. Power down the
MSA500 system.
2. Remove both array
controllers.
3. Add or remove fibre
daughter cards as need
on both controllers.
4. Reinstall both array
controllers, and be sure
that they seat fully in
the chassis.
If this action does not solve
the problem, contact HP
support.
continued