HP StorageWorks 500 Modular Smart Array - Manual (Page 97)

Display Messages
HP StorageWorks Modular Smart Array 500 System User Guide C-5
Table C-1: Display Messages continued
Message Type Description Action
43 REDUNDANCY
FAILED HARDWARE
FAILURE Error While either attempting
to enter redundant mode
or already operating in
redundant mode, one of
the array controllers
encountered a hardware
failure on the
communication channel
between the two array
controllers. Redundancy
is disabled at this time.
If the MSA500 system is
currently involved in host
I/O:
1. Remove the standby
array controller.
2. Wait 10 seconds.
3. Reinstall the controller,
and be sure that it
seats fully in the
chassis.
If this action does not
resolve the problem, wait
until downtime is available
and do the following:
1. Power down the
MSA500 system.
2. Remove both array
controllers.
3. Reinstall both array
controllers, and be sure
that they seat fully in
the chassis.
If this action does not
resolve the problem, contact
HP support.
continued