HP StorageWorks 500 Modular Smart Array - Manual (Page 110)

Display Messages
C-18 HP StorageWorks Modular Smart Array 500 System User Guide
Table C-1: Display Messages continued
Message Type Description Action
71 SYSTEM HALTED
FOR CACHE ERROR Error The user has chosen to
address a critical cache
error condition.
Message 72 always
precedes message 71
(although message 72 is
removed from the LCD
display after it has
accepted user input).
Select the NO option to halt the
controller and solve the problem.
Select the YES option to erase
the cache data. Operation of the
array controller will continue
normally.
Error 1.1 and 1.2: Only one
cache board is in the array
controller, but the controller was
configured with a second cache
board that is missing (dual cache
module configuration).
Error 2.1 and 2.2: A second
cache board that contained valid
data was removed from its
original array controller and
added to this array controller
(dual cache module
configuration).
Error 2.3: A cache board that
contained valid data was removed
from its original array controller
and added to this array controller
(single cache module
configuration).
1. Return all cache boards to
their original array
controllers.
2. Power up the systems
without allowing any host
I/O.
3. Wait for the controller to
write cache data to the
drives. This can take several
minutes.
4. Power down the systems
and relocate cache boards
as needed.
If this action does not solve the
problem, contact HP support.
continued