HP StorageWorks 500 Modular Smart Array - Manual (Page 134)

HP StorageWorks Modular Smart Array 500 System User Guide D-1
D
Troubleshooting
This appendix provides specific troubleshooting information for the HP MSA500
system. Use it to find details about startup and operation errors.
For a list of error messages specific to this system, refer to Appendix C, “Display
Messages.” For information on LEDs, refer to Chapter 1, “Component
Identification.”
This appendix includes the following topics:
• When the System Does Not Start
You are provided with initial instructions on what to try and where to go for help
for the most common problems encountered during initial POST. A successful
startup requires the system to power up and provide the “Startup Complete”
message.
• Diagnosis Steps
If the system does not power up after you have performed initial troubleshooting
procedures, use the tables in this section to identify possible reasons for the
problem, possible solutions, and references to other sources of information.
• Recovering from Hard Drive Failure
Fault tolerance provides protection from data loss during drive failures, but
specific procedures for recovery are necessary. Use the procedures in this section
to optimize the recovery effort.