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HP StorageWorks 500 Modular Smart Array User Manual

Page 137

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Troubleshooting

D-4

HP StorageWorks Modular Smart Array 500 System User Guide



Table D-2: Are the Power Supply/Blower Assembly LEDs Green?

Answer Possible

Reasons Possible

Solutions

No

The power cords are not connected or
AC power is not available.

A power supply problem exists. The
power supply may not be inserted
properly, it may have a damaged
connector, or it may have failed.

The system backplane is damaged and
may need to be replaced.

Be sure that the power cord is
connected to the power supply.

Be sure that the power supply is
undamaged and that the power supply is
fully seated.

Be sure that the connectors on the
system backplane are undamaged.

Check for bent pins on connectors and
components.

If these solutions do not solve the
problem, contact an HP authorized
service provider for assistance.

Yes

If the system power LED is off, do the following:

1.

Press the Power On/Standby button.

2.

Refer to Table D-3.

Note: For LED locations and functions, refer to Chapter 1, “Component Identification.”