Clear-Com V12PDDXY User Manual
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During phase 1 of the panel connection process, only progress messages will be displayed
without status codes.
If an error occurs then one of the following status messages is displayed:
Error / status message
Description / comments
Network not connected
LAN cable not inserted. If DHCP mode selected, a
DHCP server was not found.
IVC Server not found
The login server is inaccessible or not running.
Login USER xyz denied
The login server could not find an online IVC to log the
panel into.
Table 27: CONNECT menu: phase 1 status / error messages
The second connection phase begins with the panel identifying itself to the host matrix.
During this phase, error and status messages are displayed with status codes and sub-
codes.
Code
Error / status message Description / comments
Err 1:0
Check User ID
The name or password supplied were invalid.
Err 4:0
Media busy
The system is busy and will try again shortly.
Info 3:0
Connecting...
OK, connecting to the IVC.
Info 5:0
Reconnecting
OK (the call is being made again with new codec
settings).
Err 8:0
Connection lost
The IVC connection was lost.
Table 28: CONNECT menu: phase 2 status / error messages
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V-Series Panels User Guide