HP R4.2 User Manual
Page 361
7
Common Administration
Reports Administration
UCS 1000 R4.2 Administration 585-313-507
Issue 3 April 2000 322
For example, if the system contains 10 records for yesterday and
10 records for today and you enter 6 in the
Number of Call
Records:
field and enter yesterday’s date in the
Date:
field, the
Call Data Detail Report displays no records. This is because the
last six records were created for the current day, not for
yesterday’s date.
However, if you enter all in the
Number of Call Records:
field
and yesterday’s date in the
Date:
field, the Call Data Detail
Report displays only the records from yesterday.
5
Enter a service name in the
Service:
field to limit the report to a
particular service, or all, or press
F 2
(Choice) to select from the menu.
The default is all, meaning that the report includes every service
recognized by the voice system.
6
In the
Include Call Data Fields?:
field, to specify if call event data
should be included in the report, enter Yes or No, or press
F 2
(Choice) to
select from a menu, The default is No. If call event data does exist for a
particular record, the information appears immediately after the record
entry on the Call Data Detail Report window (
Figure 145 on page 318
).
7
Press
F 3
(Save).
The system displays the previous Call Data Detail Report window.
8
(Optional) Press
F 8
(Actions).