HP R4.2 - Manual (Page 352)

7
Common Administration Reports Administration
UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 313
Modifying the Call
Classification
Report You can specify the beginning and ending dates for the Call Classification
Report.
To modify the Call Classification Report:
1 Start at the Call Classification Report window ( Figure 142 on page 311 )
and press F 8 (Actions).
Busy Specifies the number of transfer attempts that were busy. This number
corresponds to call dispositions equal to
B .
Ring Specifies the number of transfer attempts that rang with no answer. This number
corresponds to call dispositions equal to
N .
Other Specifies the number of times the network is busy and cannot complete a call
(fast busy). This number corresponds to call dispositions
F , H , T , or a recognized
SIT.
Total Specifies the sums of each column.
Percent Specifies the percentage of the Total .
Table 22. Column Description for the Call Classification Report
Column
Name Description
2 of 2