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HP R4.2 User Manual

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7

Common Administration

Reports Administration

UCS 1000 R4.2 Administration 585-313-507

Issue 3 April 2000 312

Table 22

defines the columns in this window.

Table 22.

Column Description for the Call Classification Report

Column
Name

Description

Dialed

Number

Specifies the telephone number from the transfer attempt. Telephone numbers
have a 16-digit maximum, however only 12 digits are displayed in the report.
Longer numbers are truncated and displayed with an asterisk (*).

Total

Specifies the total transfer attempts to connect to the

Dialed Number

. This

number is the sum of

Failed

,

Unclass

, and

Class

attempts.

Failed

Specifies the number of transfer attempts that failed because no dial tone or no
energy was detected. This number corresponds to call dispositions equal to

1

,

2

,

3

,

4

,

E

, or

p

.

Unclass

Specifies the number of blind transfer attempts. This number corresponds to call
dispositions equal to

X

.

Class

Specifies the number of intelligent transfer attempts. These are either Full CCA or
Intelligent attempts. This number corresponds to call dispositions not equal to

1

,

2

,

3

,

4

,

E

,

p

, or

X

.

Answer

Specifies the number of transfer attempts that were answered. This number
corresponds to call dispositions equal to

A

.

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