HP R4.2 User Manual
Page 351
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7
Common Administration
Reports Administration
UCS 1000 R4.2 Administration 585-313-507
Issue 3 April 2000 312
Table 22
defines the columns in this window.
Table 22.
Column Description for the Call Classification Report
Column
Name
Description
Dialed
Number
Specifies the telephone number from the transfer attempt. Telephone numbers
have a 16-digit maximum, however only 12 digits are displayed in the report.
Longer numbers are truncated and displayed with an asterisk (*).
Total
Specifies the total transfer attempts to connect to the
Dialed Number
. This
number is the sum of
Failed
,
Unclass
, and
Class
attempts.
Failed
Specifies the number of transfer attempts that failed because no dial tone or no
energy was detected. This number corresponds to call dispositions equal to
1
,
2
,
3
,
4
,
E
, or
p
.
Unclass
Specifies the number of blind transfer attempts. This number corresponds to call
dispositions equal to
X
.
Class
Specifies the number of intelligent transfer attempts. These are either Full CCA or
Intelligent attempts. This number corresponds to call dispositions not equal to
1
,
2
,
3
,
4
,
E
,
p
, or
X
.
Answer
Specifies the number of transfer attempts that were answered. This number
corresponds to call dispositions equal to
A
.
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