beautypg.com

Problems and solutions, Enclosure-related problems, Hardware installation problems – Avago Technologies 3ware 9650SE-12ML (Channel) User Manual

Page 267

background image

Problems and Solutions

www.3ware.com

255

Problems and Solutions

This section covers some common problems and solutions. It is organized into
the following sections:

Enclosure-Related Problems

An LED is blinking red on an enclosure.

Hardware Installation Problems

The 3ware BIOS screen never appears

Need to boot from a non-3ware device without changing the boot
order

Software Installation Problems

The 3ware RAID controller was configured without problems, but the
system does not boot

A unit shows up as unusable, because of missing drives:

Problems in 3DM and 3BM

A 3ware RAID controller does not show in the list of controllers

When booting a system, a drive is not showing up in the startup
screens, in 3BM, or in 3DM

Enclosure-Related Problems

An LED is blinking red on an enclosure.

A blinking red LED on an enclosure may indicate that there is a “predicted
fault” on the drive in that slot. Actual LED behavior will depend on the
enclosure manufacturer. Refer to the user guide for your enclosure.

Such an error can result from a number of different factors, including a
SMART error, read error, or cable error. The drive has not failed yet, but may
fail soon.

For additional information about the LED indicators on an enclosure, see
“Enclosure Drive LED Status Indicators” on page 149.

Hardware Installation Problems

Two common problems during hardware installation are listed below. For
details related to other issues, check the 3ware KnowledgeBase:

http://

www.3ware.com/KB/kb.asp

.

The 3ware BIOS screen never appears

The 3ware RAID controller may not be installed properly. Reinstall the
hardware and reboot.