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Error messages – Epson Equity 286 PLUS User Manual

Page 221

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1.

If you do not have a hard disk, insert the MS-DOS Startup

diskette in drive A. Turn on your computer or press the

RESET

button. You see the version number of your video

BIOS at the top of the screen as your computer boots. Write
down the number.

2.

Then the computer performs a memory test. The version
number of your system ROM BIOS appears at the bottom of
the screen. Quickly write down the version number. If you
do not have enough time to write down the entire number,
press

RESET

and try again.

3. When you see

Press to start SETUP,

press the

Del

key to run SETUP. Write down the

appropriate information about your configuration shown on
the main SETUP menu. Then exit SETUP (without saving
the configuration).

4.

At the MS-DOS command prompt, type

VER

and press

Enter

to display the MS-DOS version number. Write it

down.

5.

Give the information you have gathered to your dealer or
Customer Care Center.

Error Messages

Your computer’s built-in memory

(ROM)

contains a series of

diagnostics programs, called power-on diagnostics, which your

computer runs automatically every time you turn it on. These

programs check internal devices such as ROM, RAM, the timer,

the keyboard controller, and the hard disk drive. The RAM test
program displays the total amount of memory currently installed

in your system. If the computer finds an error, it displays an error

message on the screen.

D-2 Troubleshooting