Grass Valley Profile XP Service Manual - Manual (Page 9)

23 July 2004 Profile XP Service Manual 9
Contents
Grass Valley Product Support ..................................................................................................... 3
Safety Summaries ......................................................................................................................... 5
Preface ......................................................................................................................................... 13
About this manual .............................................................................................................. 13
Organization of the manual ........................................................................................... 13
Related documentation ................................................................................................. 14
Product description ............................................................................................................ 15
Standard accessories.................................................................................................... 16
Profile XP Media Platform features ............................................................................... 17
Features common to all media platforms ................................................................. 17
PVS 1000 features .................................................................................................... 18
PVS 1100 features .................................................................................................... 19
PVS 2000 features .................................................................................................... 20
PVS 3000 features .................................................................................................... 21
PVS 3500 features .................................................................................................... 22
Front panel controls and indicators ............................................................................... 23
Profile XP system overview ............................................................................................... 26
Platform resources ................................................................................................... 26
Applications subsystem............................................................................................ 26
Real Time subsystem............................................................................................... 27
Media storage subsystem ........................................................................................ 27
Chapter 1 Characterizing the problem
Localizing the problem ....................................................................................................... 29
What was the media platform doing when the problem occurred? ............................... 29
What has changed? ...................................................................................................... 30
What error indications were reported by the NetCentral system?................................. 30
What attempts have you made to remedy the problem?............................................... 30
Readily diagnosed problems.............................................................................................. 30
Diagnostic tools.................................................................................................................. 31
Chapter 2 Troubleshooting Windows NT boot problems
Pre-boot problems ............................................................................................................. 33
Booting Windows NT ......................................................................................................... 34
Invoking LastKnownGood ............................................................................................. 34
Windows NT boot problems .......................................................................................... 35
Using the emergency repair process ................................................................................. 36
Rebuilding the system drive ............................................................................................... 37
Re-installing and configuring drivers .................................................................................. 38
Chapter 3 Troubleshooting video problems
Checking NetCentral messages ........................................................................................ 39
SDI problems ................................................................................................................ 39
SDTI problems .............................................................................................................. 40
Video playback (decode) problems ............................................................................... 41
Video record (encoder) problems.................................................................................. 42
Correcting common setup problems .................................................................................. 43
Correcting common video problems .................................................................................. 44
Chapter 4 Troubleshooting audio problems
Checking NetCentral messages ........................................................................................ 45