Grass Valley Profile XP Service Manual - Manual (Page 73)

Testing the Ethernet Video network
23 July 2004 Profile XP Service Manual 73
Testing the Ethernet Video network
Use this procedure to test your Ethernet video network setup.
Testing the Windows NT Ethernet name resolution and connectivity
The video Ethernet video network relies on Windows NT Ethernet connectivity and
name resolution.This procedure uses the ping command which requests a response
from the named Profile XP system. If the remote system does not respond, you’ll try
ping using the IP address of the remote system. If the system responds, you have a
name resolution problem. If there is no response, refer to “Correcting common
Ethernet network problems” on page 78. for help with solving problems with the
Windows NT Ethernet adapter or cabling.
To test the Windows NT Ethernet network:
1. Open the Windows NT command prompt by selecting Start | Programs | Command
Prompt .
2. Type ping, then the Windows NT Ethernet name of one of the Profile XP systems
on the network, then press Enter . For Example:
ping Profile1
If this command returns:
Pinging Profile1 with 32 bytes of data:
Reply from 192.168.99.100: bytes=32 time<10ms TTL=128
Reply from 192.168.99.100: bytes=32 time<10ms TTL=128
Reply from 192.168.99.100: bytes=32 time<10ms TTL=128
Reply from 192.168.99.100: bytes=32 time<10ms TTL=128
You have successfully resolved the name Profile1 and you have Windows NT
Ethernet network connectivity.
If, however, the ping command returns:
Pinging Profile1 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
There is a connectivity problem or the Windows NT Ethernet IP address could not
resolve properly. Continue with step 3.
3. Type ping, then, this time, use the IP address of one of the Profile XP systems on
the network, then press Enter . For Example:
ping 192.168.99.100
If this command returns:
Pinging 192.168.99.100 with 32 bytes of data:
Reply from 192.168.99.100: bytes=32 time<10ms TTL=128
Reply from 192.168.99.100: bytes=32 time<10ms TTL=128
Reply from 192.168.99.100: bytes=32 time<10ms TTL=128
Reply from 192.168.99.100: bytes=32 time<10ms TTL=128
You have connectivity to the network, so there must be a name resolution problem
for the IP address. You need to re-check your HOSTS file for accuracy. Refer to
Manually Edit the hosts file on each Profile XP in the Profile XP System Guide.