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Responding to messages, To clear alarms, Responding to messages to clear alarms – Grass Valley Profile XP Service Manual User Manual

Page 125

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Viewing the NetCentral Lite main window

23 July 2004

Profile XP Service Manual

125

Responding to messages

NetCentral Lite notifies you immediately if your media platform reaches a
status-level of alarm or warning by popping up the main window and sounding an
audible beep. Other actions can be triggered as well, such as sending an e-mail
message. For information on triggering other actions, see “Configuring actions and
notifications” on page 138

The message displayed in the NetCentral Lite window offers suggestions as to what
you might do to resolve the condition that triggered the warning or alarm, as in the
following example:

In most cases you will want to act immediately to resolve warning or alarm
conditions. Refer to the appropriate section in this manual.

Once the condition is resolved, NetCentral Lite will send an informational message to
notify you that the device has returned to normal status, as in the following example:

To clear alarms

To turn off beeps, click the

Cancel Actions

button or choose

File | Cancel Actions

. This

turns off the audible alarm while you take steps to correct the problem.

Once the action has been cancelled or is finished, the only indication that the warning
or alarm condition still exists will be the color of the system tray icon and the message
and status icons on the NetCentral Lite window. NetCentral Lite itself will not send
messages or trigger actions again to remind you of a current warning or alarm
condition. However, with the “Resend Messages” feature on the Profile XP Media
Platform, that you can configure to have the Profile XP system send a message again
for an unresolved condition.

If some messages become troublesome because they are too frequent or unimportant,
you can set the NetCentral II system to always ignore certain messages. For more
information, see “Ignoring messages” on page 137.

This manual is related to the following products: