Grass Valley Profile XP Service Manual - Manual (Page 56)

Chapter 6 Troubleshooting storage system problems
56 Profile XP Service Manual 23 July 2004
Checking NetCentral messages – PFC500
These are NetCentral Warning and Alarm messages for PFC 500 Series Fibre Channel
RAID Chassis. For PFR Series related monitoring, refer to “Monitoring PFR 500/600
Series storage with NetCentral” on page 62. and “Monitoring PFR 700 Series storage
with NetCentral” on page 64..
In the table below, no entry in the Possible Cause column means that the cause is
implicit in the problem statement, that knowing the cause is unimportant to the
solution, or in the case of status messages, there is no cause.
NOTE: Instructions for changing drives and other components in the RAID system
are available in the Instruction Manual for your RAID storage system.
RAID storage messages Possible cause Corrective action
Internal chassis temperature of
N degrees C exceeds the
recommended operating thermal
range. 1. One or more fans in the fan
pack have stopped running.
2. Blocked cooling air intakes or
exhaust on RAID chassis.
3. Ambient room temperature
too high. Check for faulty boards, power
supplies, cooling fans, or
blocked vents.
Internal chassis temperature of
N degrees C has exceeded the
maximum recommended
operating temperature. 1. One or more fans in the fan
pack have stopped running.
2. Blocked cooling air intakes or
exhaust on RAID chassis.
3. Ambient room temperature
too high. Check for faulty boards, power
supplies, cooling fans, or
blocked vents.
Internal chassis temperature has
leveled off at X degrees C.
RAID controller X cannot
access drive N in chassis Y. The
drive may have failed or is
removed. Replace the drive module.
RAID controller X has rebuilt
N % of the data on drive N in
chassis Y. Status information only, no
action required.
RAID controller X has
completed rebuilding data on
drive N in chassis Y. Status information only, no
action required.
RAID controller X has aborted
rebuilding data on drive N in
chassis Y. The drive may be
unusable until a subsequent
rebuild. Reseat the replacement drive
and try again, otherwise contact
Support.
The storage system is nearing
full capacity and will be unable
to store additional media. Delete any unused media files.