Grass Valley Profile XP Service Manual - Manual (Page 121)

23 July 2004 Profile XP Service Manual 121
Appendix
A
Diagnostic Tools
Diagnostic tools available to you for help in localizing and diagnosing problems in the
Profile XP Media Platform are:
• NetCentral— NetCentral products monitor a Profile XP Media Platform and
provide a diagnostic aid that includes suggestions for resolving or repairing
problems. There are three types of NetCentral products that can be used to monitor
a Profile XP Media Platform, as follows:
- NetCentral Lite only monitors the Profile XP Media Platform locally. Refer to
the next section, “Using NetCentral Lite” and to the NetCentral Lite Help menu
for complete documentation.
- NetCentral II and III allow monitoring of several types of network-connected
equipment—including multiple Profile XP systems—from a remote monitoring
station. Refer to the next section, “Using NetCentral Lite”, for documentation
on features that are specific to monitoring Profile XP Media Platforms, as these
features are similar in NetCentral Lite, NetCentral II, and NetCentral III. Refer
to the NetCentral User Guide for documentation on generic NetCentral features.
- NetCentral IV allows monitoring of several types of network-connected
equipment—including multiple Profile XP systems—from a NetCentral server
PC and its network or Internet connected NetCentral client PCs. Refer to the
NetCentral IV Help menu for Device Providers to find documentation on
features that are specific to monitoring Profile XP Media Platforms. Refer to the
NetCentral User Guide for documentation on generic NetCentral features.
• Profile Log Tools—WinTail is a log viewer that allows you to view Profile system
logs. Log Capture is a tool that captures the contents of the c:\profile\logs directory
into a .zip file for transmission to Grass Valley Support.
• Profile XP Diagnostics— A diagnostic suite that checks the functionality of the
boards in the Profile XP Media Platform.
• Windows NT diagnostic tools— Provided by Microsoft for use in troubleshooting
problems with Windows NT.
• POST— Power-On Self-Test Basic. Tests to assess the initial health of the system
as it boots. These are hardware diagnostics found in the CPU boot ROM. Results
are displayed on the monitor. If the keyboard LED’s flash, at least the CPU kernel
is functional and able to execute code from the BIOS chip.