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Grass Valley Profile XP Service Manual User Manual

Page 74

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Chapter 7 Troubleshooting video network problems

74

Profile XP Service Manual

23 July 2004

If, however, the ping command returns:

Pinging 192.168.99.100 with 32 bytes of data:

Request timed out.

Request timed out.

Request timed out.

Request timed out.

One or both of the Profile XP systems appears to have a network connectivity
problem. Re-check the cabling and try again.

4. Repeat step 2 for all Profile XP systems on the network, then proceed with “Testing

video Ethernet name resolution and connectivity” on page 74..

Testing video Ethernet name resolution and connectivity

Use this procedure to test for video Ethernet network connectivity and proper name
resolution. This procedure uses the

Test

button in the Configuration Manager

Network dialog box.

To verify name resolution and video Ethernet network connectivity:

1. Open Configuration Manager, then click

Network

.

2. Click the

Test

.

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