Avery Dennison SNAP 611 - Manual (Page 82)

74 • 9. Troubleshooting Users Manual – 610 / 611/ 612 Printers
758 The supply was not seen or the On-Demand sensor is not working correctly. Check
for a supply jam. Clear the supply path or reload supplies. This error may occur if you
remove a label too quickly in the On-Demand mode. The printer does not recalibrate
after this error.
759 Knife is not moving. Call Technical Support.
760 Knife jam. Call Technical Support.
761 Stacker is full or jammed. Empty the stacker before continuing.
762 Low battery. Recharge the battery.
763 Waiting to dispense label. Press Feed / Cut.
764 Verifier scan error. Press Escape / Clear to clear the error and continue printing.
Turn off the printer and then turn it back on to clear the error.
765 The printhead has less than 8 bad dots. The printer can shift bar code fields to avoid
bad dots. You may need to press Escape / Clear to continue printing. Print a test
label to confirm the number of bad dots.
768 Printhead has more than 8 bad dots within the format area or is not connected. Make
sure the printhead is connected and if necessary, replace the printhead.
770 The print motor is not ready. Call Technical Support.
771 The format specified by the application was not found. Reload your application and
format and try again. If the problem continues, call Technical Support.
772 Verifier failure. The verifier detected three or more bad scans in a row. Press
Escape / Clear to clear the error and continue printing. The printer does not
recalibrate after this error.
773 Verifier is enabled, but not connected. Make sure the I/O and/or serial cable is
connected to the verifier.
790 The printer is busy. Wait until the printer is idle (not receiving data or no batch waiting
to print) before you send any packets. This error may occur when you try to print a
test label if the printer is busy.
791 The printer has an error pending. Turn off the printer. Wait 15 seconds and turn it
back on. Resend the packets. If the problem continues, call Technical Support.
792 The printer is not initialized. Call Technical Support.
793 The printer job queue is full. Turn off the printer. Wait 15 seconds and turn it back on.
Resend the packets. If the problem continues, call Technical Support.
Errors numbered 900 – 999 are hard printer failures. Call Technical Support if you receive
these messages.
Error 911 may appear when you turn off the printer.