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Table 48: processor status sensors, Next steps – Kontron S4600 SEL Troubleshooting User Manual

Page 70

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Processor Subsystem

System Event Log Troubleshooting Guide for EPSD

Platforms Based on Intel

®

Xeon

®

Processor E5 4600/2600/2400/1600/1400 Product Families

60

Intel order number G90620-002

Revision 1.1

Table 48: Processor Status Sensors – Next Steps

Event Trigger

Offset

Processor Status

Next Steps

0h

Internal error (IERR)

1. Cross test the processors.

2. Replace the processors depending on the results of the test.

1h

Thermal trip

This event normally only happens due to failures of the thermal solution:

1. Verify heatsink is properly attached and has thermal grease.

2. If the system has a heatsink fan, ensure the fan is spinning.

3. Check all system fans are operating properly.

4. Check that the air used to cool the system is within limits (typically

35°C).

2h

FRB1/BIST failure

1. Cross test the processors.

2. Replace the processors depending on the results of the test.

3h

FRB2/Hang in POST failure

4h

FRB3/Processor startup/initialization failure (CPU fails to
start)

5h

Configuration error (for DMI)

6h

SM BIOS uncorrectable CPU-complex error

7h

Processor presence detected

Informational Event

8h

Processor disabled

1. Cross test the processors.

2. Replace the processors depending on the results of the test.

9h

Terminator presence detected

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