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Kontron S4600 SEL Troubleshooting User Manual

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Table of Contents System Event Log Troubleshooting Guide for EPSD

Platforms Based on Intel

®

Xeon

®

Processor E5

4600/2600/2400/1600/1400 Product Families

iv

Intel order number G90620-002

Revision 1.1

Table of Contents

1.

Introduction .......................................................................................................................... 1

1.1

Purpose ................................................................................................................... 1

1.2

Industry Standard .................................................................................................... 2

1.2.1

Intelligent Platform Management Interface (IPMI) ................................................... 2

1.2.2

Baseboard Management Controller (BMC) ............................................................. 2

1.2.3

Intel

®

Intelligent Power Node Manager Version 2.0 ................................................. 3

2.

Basic Decoding of a SEL Record ........................................................................................ 4

2.1

Default Values in the SEL Records ......................................................................... 4

2.2

Notes on SEL Logs and Collecting SEL Information ............................................. 10

2.2.1

Examples of Decoding BIOS Timestamp Events .................................................. 10

2.2.2

Example of Decoding a PCI Express* Correctable Error Events ........................... 11

2.2.3

Example of Decoding a Power Supply Predictive Failure Event............................ 12

3.

Sensor Cross Reference List ............................................................................................ 13

3.1

BMC owned Sensors (GID = 0020h) ..................................................................... 13

3.2

BIOS POST owned Sensors (GID = 0001h) .......................................................... 24

3.3

BIOS SMI Handler owned Sensors (GID = 0033h) ................................................ 24

3.4

Node Manager / ME Firmware owned Sensors (GID = 002Ch or 602Ch) ............. 25

3.5

Microsoft* OS owned Events (GID = 0041) ........................................................... 26

3.6

Linux* Kernel Panic Events (GID = 0021) .............................................................. 26

4.

Power Subsystems ............................................................................................................ 27

4.1

Threshold-based Voltage Sensors ........................................................................ 27

4.2

Voltage Regulator Watchdog Timer Sensor .......................................................... 33

4.2.1

Voltage Regulator Watchdog Timer Sensor

– Next Steps ..................................... 34

4.3

Power Unit ............................................................................................................. 34

4.3.1

Power Unit Status Sensor ...................................................................................... 34

4.3.2

Power Unit Redundancy Sensor ............................................................................ 36

4.3.3

Node Auto Shutdown Sensor ................................................................................ 37

4.4

Power Supply ......................................................................................................... 38

4.4.1

Power Supply Status Sensors ............................................................................... 38

4.4.2

Power Supply Power In Sensors ........................................................................... 41

4.4.3

Power Supply Current Out % Sensors .................................................................. 42

4.4.4

Power Supply Temperature Sensors ..................................................................... 43

4.4.5

Power Supply Fan Tachometer Sensors ............................................................... 44

5.

Cooling Subsystem ............................................................................................................ 45

5.1

Fan Sensors .......................................................................................................... 45

5.1.1

Fan Tachometer Sensors ...................................................................................... 45

5.1.2

Fan Presence and Redundancy Sensors .............................................................. 46

5.2

Temperature Sensors ............................................................................................ 49

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