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2 smi timeout, Smi timeout, Next steps – Kontron S4600 SEL Troubleshooting User Manual

Page 112

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Miscellaneous Events

System Event Log Troubleshooting Guide for EPSD

Platforms Based on Intel

®

Xeon

®

Processor E5 4600/2600/2400/1600/1400 Product Families

102

Intel order number G90620-002

Revision 1.1

Table 78: IPMI Watchdog Sensor Event Trigger Offset – Next Steps

Event Trigger Offset

Description

Next Steps

Hex

Description

00h

Timer expired,
status only

Our server systems support a BMC watchdog timer,
which can check to see whether the OS is still
responsive. The timer is disabled by default, and has to
be enabled manually. It then requires an IPMI-aware
utility in the operating system that will reset the timer
before it expires. If the timer does expire, the BMC can
take action if it is configured to do so (reset, power
down, power cycle, or generate a critical interrupt).

If this event is being logged, it is because the BMC has been
configured to check the watchdog timer.

1. Make sure you have support for this in your OS (typically

using a third-party IPMI-aware utility such as ipmitool or
ipmiutil along with the OpenIPMI driver).

2. If this is the case, it is likely your OS has hung, and you need

to investigate OS event logs to determine what may have
caused this.

01h

Hard reset

02h

Power down

03h

Power cycle

08h

Timer interrupt

11.2 SMI Timeout

SMI stands for system management interrupt and is an interrupt that gets generated so the processor can service server
management events (typically memory or PCI errors, or other forms of critical interrupts), in order to log them to the SEL. If this
interrupt times out, the system is frozen. The BMC will reset the system after logging the event.

Table 79: SMI Timeout Sensor Typical Characteristics

Byte

Field

Description

11

Sensor Type

F3h = SMI Timeout

12

Sensor Number

06h

13

Event Direction and
Event Type

[7] Event direction

0b = Assertion Event

1b = Deassertion Event

[6:0] Event Type = 03h (

“digital” Discrete)

14

Event Data 1

[7:6]

– 00b = Unspecified Event Data 2

[5:4]

– 00b = Unspecified Event Data 3

[3:0]

– Event Trigger Offset = 1h = State Asserted

15

Event Data 2

Not used

16

Event Data 3

Not used

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