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Kontron S4600 SEL Troubleshooting User Manual

Page 39

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System Event Log Troubleshooting Guide for EPSD

Platforms Based on Intel

®

Xeon

®

Processor E5 4600/2600/2400/1600/1400 Product Families

Power Subsystems

Revision 1.1

Intel order number G90620-002

29

Sensor

Number

Sensor Name

Next Steps

D0h

Baseboard +12V

(BB +12.0V)

+12V is supplied by the power supplies.

+12V is used by SATA drives, Fans, and PCI cards. In addition it is used to generate various processor
voltages.

1. Ensure all cables are connected correctly.

2. Check connections on the fans and HDDs.

3. If the issue follows the component, swap it, otherwise, replace the board.

4. If the issue remains, replace the power supplies.

D1h

Baseboard +5V

(BB +5.0V)

+5.0V is supplied by the power supplies for pedestal systems, and supplied by the main board on rack-
optimized systems.

+5.0V is used by the PCI slots.

1. Ensure all cables are connected correctly.

2. Reseat any PCI cards.

3. Try PCI cards in other PCI slots.

4. If the issue follows the card, swap it, otherwise, replace the main board.

5. If the issue remains, replace the power supplies.

D2h

Baseboard +3.3V

(BB +3.3V)

+3.3V is supplied by the power supplies for pedestal systems, and supplied by the main board on rack-
optimized systems.

+3.3V is used by the PCIe and PCI-X slots.

1. Ensure all cables are connected correctly.

2. Reseat any PCI cards.

3. Try PCI cards in other PCI slots.

4. If the issue follows the card, swap it, otherwise, replace the main board.

5. If the issue remains, replace the power supplies.

D3h

Baseboard +5V Stand-by

(BB +5.0V STBY)

+5.0V STBY is supplied by the power supplies for pedestal systems, and supplied by the main board on
rack-optimized systems.

+5.0V STBY is used to generate other standby voltages.

1. Ensure all cables are connected correctly.

2. If the issue remains, replace the board.

3. If the issue remains, replace the power supplies.

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