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1 processor thermal control % sensors – next steps, Description, Processor thermal control % sensors – Kontron S4600 SEL Troubleshooting User Manual

Page 64: Next steps

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Cooling Subsystem

System Event Log Troubleshooting Guide for EPSD

Platforms Based on Intel

®

Xeon

®

Processor E5 4600/2600/2400/1600/1400 Product Families

54

Intel order number G90620-002

Revision 1.1

Byte

Field

Description

7Ah = Processor 3 Thermal Control %

7Bh = Processor 4 Thermal Control %

13

Event Direction and
Event Type

[7] Event direction

0b = Assertion Event

1b = Deassertion Event

[6:0] Event Type = 01h (Threshold)

14

Event Data 1

[7:6]

– 01b = Trigger reading in Event Data 2

[5:4]

– 01b = Trigger threshold in Event Data 3

[3:0]

– Event Triggers as described in Table 42

15

Event Data 2

Reading that triggered event

16

Event Data 3

Threshold value that triggered event

Table 42: Processor Thermal Control Sensors Event Triggers – Description

Event Trigger

Assertion

Severity

Deassert

Severity

Description

Hex

Description

07h

Upper non-critical
going high

Degraded

OK

The thermal margin has gone over its upper non-critical threshold.

09h

Upper critical
going high

non-fatal

Degraded

The thermal margin has gone over its upper critical threshold.

5.2.3.1

Processor Thermal Control % Sensors – Next Steps

These events normally occur due to failures of the thermal solution:

1. Verify heatsink is properly attached and has thermal grease.
2. If the system has a heatsink fan, ensure the fan is spinning.
3. Check all system fans are operating properly.
4. Check that the air used to cool the system is within limits (typically 35°C).

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