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Table 93: me firmware health event sensor, Next steps, Node manager exception event – Kontron S4600 SEL Troubleshooting User Manual

Page 126

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Manageability Engine (ME) Events

System Event Log Troubleshooting Guide for EPSD

Platforms Based on Intel

®

Xeon

®

Processor E5 4600/2600/2400/1600/1400 Product Families

116

Intel order number G90620-002

Revision 1.1

Table 93: ME Firmware Health Event Sensor – Next Steps

ED2

ED3

Description

Next Steps

00h

Recovery GPIO forced. Recovery Image loaded due to recovery
MGPIO pin asserted. Pin number is configurable in factory presets.
Default recovery pin is MGPIO1.

1. Deassert MGPIO1 and reset the Intel

®

ME =1

– Image execution failed.

Recovery Image or backup operational image loaded because
operational image is corrupted. This may be either caused by flash
device corruption or failed upgrade procedure.

2. Either the flash device must be replaced (if error is persistent) or the

upgrade procedure must be started again.

02h

Flash erase error. Error during flash erasure procedure.

The flash device must be replaced.

03h

00h

Flash state information.

Check extended info byte in ED3 whether this is wear-out
protection causing this event. If so just wait until wear-out protection
expires, otherwise probably the flash device must be replaced (if
error is persistent).

Recovery bootloader image or factory presets image corrupted.

01h

Flash erase limit has been reached.

02h

Flash write limit has been reached; writing to flash has been disabled.

03h

Writing to the flash has been enabled

04h

Internal error. Error during firmware execution

– FW Watchdog

Timeout.

Operational image needs to be updated to other version or hardware board
repair is needed (if error is persistent).

05h

BMC did not respond to cold reset request and Intel

®

ME rebooted

the platform.

Verify the Intel

®

Node Manager configuration.

06h

Direct Flash update requested by the BIOS. Intel

®

ME firmware will

switch to recovery mode to perform full update from the BIOS.

This is transient state. Intel

®

ME firmware will return to operational mode

after successful image update performed by the BIOS.

07h

04h

Manufacturing error. Wrong manufacturing configuration detected
by Intel

®

ME firmware.

Intel

®

ME FW configuration is inconsistent or out of range

The flash device must be replaced (if error is persistent).

08h

Persistent storage integrity error. Flash file system error detected.

If error is persistent,

restore factory presets using “Force ME Recovery”

IPMI command or by doing AC power cycle with Recovery jumper asserted.

09h

Firmware Exception.

Restore factory presets using “Force ME Recovery” IPMI command or by
doing AC power cycle with Recovery jumper asserted. If this does not clear
the issue, reflash the SPI flash.

10h-
FFh

Reserved

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